Refunds & cancellation

Cancellation & Refund Policy

What happens to your money and your plan when you change your mind.

Last updated 6 October 2026

What you pay

The free plan costs nothing. SahajBiz Pro costs ₹99 a month, inclusive of all taxes, charged through Razorpay when you subscribe and again every month until you cancel. The 7-day full-Pro start for new accounts needs no payment; nothing is charged until you subscribe. This policy covers SahajBiz subscription payments only; SahajBiz does not accept or process a merchant's customer payments. Or, if you choose yearly billing, ₹999 a year, inclusive of all taxes, charged when you subscribe and again every year until you cancel.

Cancel any time

A subscription can be cancelled any time from Settings → Your plan, in two taps. No phone call, no form, no reason needed.

Cancelling stops the next charge. The plan you have paid for keeps working until the end of its billing period, and your records stay yours and exportable afterwards. Deleting your account instead ends the subscription at once.

7-day money back

If SahajBiz Pro is not right for you, tell us within 7 days of your first payment and the full amount is refunded — no questions asked.

The money-back promise covers your first payment for a plan, not later renewals. For a renewal charged in error, write to us and we will put it right.

How to ask

Send the request from the Contact page — email or WhatsApp — from the account that paid, with the payment reference if you have it.

We reply within 2 working days, and a refund decision does not depend on you agreeing to stay.

When the money arrives

Approved refunds are returned to the original payment method through Razorpay within 5–7 working days. Banks sometimes take a little longer to show it.

Questions

Anything unclear about a charge, a cancellation or a refund — ask. The Contact page lists every way to reach us.